FAQ

TarpSOS offers a wide range of tarps, including poly tarps, canvas tarps, mesh tarps, and specialty tarps designed for various applications.

Our tarps come in standard sizes, but TarpSOS also offers custom-sized tarps to meet specific requirements. Contact us for custom orders.

Yes, many of our tarps are waterproof and are designed to provide protection from rain, snow, and other elements.

TarpSOS tarps are made from high-quality materials and are designed for durability. The longevity of a tarp depends on the material and usage conditions.

Yes, TarpSOS offers flame-retardant tarps that meet industry safety standards. These are ideal for use in areas where fire safety is a concern.

FEMA tarps are essential tools used by the Federal Emergency Management Agency (FEMA) to provide temporary protection for structures damaged by natural disasters such as hurricanes, tornadoes, and floods. These tarps are designed to be durable, waterproof, and flame retardant, making them ideal for preventing further damage to buildings until permanent repairs can be made.

At TarpSOS, we offer FEMA tarp products that meet these rigorous standards. Our 20' x 25' FEMA tarps are made from 5 Mil thick material, feature reinforced hems with rope, and have grommets every 3 feet for secure installation. These tarps are perfect for emergency situations requiring reliable, long-lasting coverage.

Our FEMA tarp package at TarpSOS includes everything you need to quickly and effectively protect a damaged structure. Each package contains:

• One flame retardant 20’ x 25’ blue tarp: Made from 5 Mil thick material with reinforced hems, black plastic corner bars, and grommets every 3 feet.
• Two (2) 100’ lengths of 550-pound test parachute cord: For securing the tarp firmly in place.
• Packaging: The entire kit is conveniently packaged in a cardboard box, ready for immediate use.

These FEMA tarp packages are designed to meet the highest standards, including flame retardancy testing to IAW Class A ASTM E84-11 Standard, ensuring safety and durability in emergency scenarios.

A super heavy-duty 16 mil tarp is ideal for demanding applications like construction site covers, boat covers, and long-term outdoor storage. It provides excellent protection against harsh weather conditions.

A heavy-duty 10 mil tarp offers a balance between durability and flexibility. It’s great for medium-duty tasks such as covering equipment, temporary roof repairs, and providing shelter for outdoor events.

An all-purpose 5 mil tarp is lightweight and perfect for general-purpose use, such as covering firewood, protecting garden furniture, or as a temporary shelter in light-duty situations.

Consider the level of protection needed, the weather conditions, and the duration of use. For example, a thicker tarp like a super heavy-duty 16 mil is better for long-term outdoor use, while an all-purpose 5 mil tarp is sufficient for short-term or indoor applications.

Yes, all of our tarps are treated to be UV resistant, providing protection against sun damage and extending the life of the tarp when used outdoors.

Absolutely. The super heavy-duty 16 mil tarp is thick and durable enough to be used as a ground cover, offering protection from sharp objects and moisture.

While the all-purpose 5 mil tarp can be used for short-term vehicle cover, for better protection, especially in extreme weather, TarpSOS recommends using a thicker tarp like the heavy-duty 10 mil or super heavy-duty 16 mil.

Thicker tarps, such as the super heavy-duty 16 mil, are heavier and more durable, making them ideal for heavy-duty applications. Lighter tarps like the all-purpose 5 mil are easier to handle and more suitable for less demanding tasks.

Yes, a heavy-duty 10 mil tarp is versatile and strong enough for camping, whether as a groundsheet, a rain cover, or to create a sheltered area.

Yes, our tarps are commonly used in agriculture for purposes such as covering hay bales, protecting crops, and creating temporary shelters.

Yes, many of our tarps are treated to resist mold and mildew, making them ideal for damp environments.

Absolutely! TarpSOS tarps are versatile and can be used for various DIY projects, from backyard shelters to custom coverings for outdoor equipment.

We offer tarps in a variety of colors, including blue, green, white, camo, brown and silver. Some colors may be better suited for specific applications, such as silver for UV reflection.

Yes, we provide bulk ordering options for businesses and large projects. Please contact TarpSOS for bulk pricing and more details.

Orders can be placed directly through our website, or you can contact our sales team @ info@tarpsos.com or by clicking the chat now button for assistance with bulk or custom orders.

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via info@tarpsos.com we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

TarpSOS accepts a variety of payment methods, including credit cards, PayPal, and wire transfers. Contact us if you have specific payment needs.

TarpSOS offers several shipping options, including standard, expedited, and international shipping. Shipping costs and times vary based on your location and order size.

Orders that require shipping within the U.S. will be delivered within three to ten days, depending on your preferred shipping method. Shipping to countries outside of the U.S. may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

We accept returns and exchanges on unused tarps within 30 days of purchase. Please see our return policy for more information on how to process a return or exchange.

Please contact our customer service team via info@tarpsos.com. Providing the return is within the cancellation period and meets our return criteria, we will issue you with a return note by email. You need to print this off and attach it to the packaging of the product when returning it to us. You will need to arrange and pay for suitable packaging when returning an item.

Small tears and holes in TarpSOS tarps can be repaired with tarp tape or patch kits. For larger damage, it might be more cost-effective to replace the tarp.

To clean your TarpSOS tarp, simply use mild soap and water. Avoid harsh chemicals and abrasives that could damage the material. Ensure the tarp is completely dry before storing.

Use grommets and bungee cords, rope, or tarp clips to securely fasten your TarpSOS tarp to anchor points. For extra security, make sure the tarp is tight and use weights if needed.

To extend the life of your TarpSOS tarp, store it in a cool, dry place out of direct sunlight. Ensure it is clean and completely dry before storing.

While we do not offer installation services, TarpSOS can provide guidance and recommendations on how to properly install and secure your tarp.

Yes, we offer a limited time warranty on most of our tarps. The warranty period and terms depend on the type of tarp purchased.

You can reach the TarpSOS customer service team by phone at 800-201-9355, by email at info@tarpsos.com, through our live chat where one of our sales representatives will assist you, or by using the contact form on our website. We're here to assist you with any questions or concerns.